Terms and Conditions

These Terms are an agreement between you and INSTOREREVIEWS DIGITAL MARKETING SERVICES ("TableTech360", "we", "us").

INSTOREREVIEWS DIGITAL MARKETING SERVICES
Sole proprietorship registered with the Department of Trade and Industry, DTI Certificate No. 7345836
Lapu-Lapu City, Cebu 6015, Philippines
Email: info@instorereviews.com · Phone: +63 948 196 4567

By creating an account or paying for the Service you agree to these Terms, our Refund & Cancellation Policy and our Privacy Policy.

The Service is our web app at app.tabletech360.com and the guest pages your QR codes open. Guests who scan a code see your Money Page — your menu, offers, events and links — and are asked one yes-or-no question about their visit.

• Every guest who answers, whatever the answer, is shown the same review and social links you have chosen.
• A "No" answer also alerts the team members you choose, so they can help while the guest is still there.
• You also get analytics on answers and response times, optional guest surveys, AI image tools and, on plans that include it, a website.

We do not post reviews, write reviews for guests, or choose which guests see review links. We do not guarantee any number of reviews, any rating or ranking, revenue or other result. Examples on our website are illustrations, not promises.

The Service is for businesses only. By accepting these Terms you confirm that you are at least 18, that you have authority to bind the business you name, and that the information you give us is accurate.

You are responsible for your account, for keeping sign-in details secure, and for what your team members do in the Service. Tell us at once if you think someone has used your account without permission.

• Prices are shown at checkout in your business location's currency: US dollars in the United States, Philippine pesos in the Philippines. The price at checkout is the price you pay.
• We are not VAT-registered, so our prices include no VAT. We do not collect US sales tax.
• Your first payment covers your first billing period and a one-time setup fee for each business location. The setup fee includes 50 printed QR table inserts (section 8).
• Each business location is a separate subscription, with its own setup fee and inserts.
• Payments are processed by PayPal. We never see or store your full card number.

Your subscription renews automatically at the end of each billing period (one month or one year), for the same length, until you cancel. Your first billing period starts on the day of your first payment. By paying, you authorise us and our payment processor to charge your payment method on each renewal date.

You can cancel at any time in Billing and Subscription, or by emailing info@instorereviews.com. Cancellation takes effect at the end of the period you have paid for, and nothing more is charged after that. Refunds, failed payments and disputes are covered by our Refund & Cancellation Policy.

Each new business location includes 50 printed QR inserts in the design you choose. They fit your existing table stands; stands are not included. More packs can be ordered in the app. Delivery, lost and damaged inserts are covered in the Refund & Cancellation Policy.

• Some features use AI credits, such as creating or enhancing images and drafting website text. Each use costs one credit; a credit used on a generation that fails is returned automatically.
• Each organisation receives 10 credits once. More are sold in packs at the prices shown in the app.
• Credits are shared by all locations in your organisation, do not expire, have no cash value and cannot be transferred.
• AI output can be wrong. Check images and text before you publish them, including that food photos fairly show what you serve.

On plans that include a website, we build it from the information you give us and publish it; you can then edit and publish changes yourself. Your website is hosted at an address under tabletechsites.com. Brand websites can use your own domain, which you register, pay for and keep. If your plan ends, your website stops being shown at the end of your paid period; we keep its content so it can be restored if you return.

Our Privacy Policy explains how we handle your own and your team's personal data. For your guests' answers and survey responses, and your team's records of responding to alerts, you are the personal information controller and we process that data for you under the Data Privacy Act of 2012. For that data we will:

• use it only to provide the Service, on your instructions;
• keep it confidential and protect it with reasonable security measures;
• use only the service providers listed in our Privacy Policy, which you authorise;
• tell you without undue delay about any personal data breach affecting it;
• help you answer requests from guests or staff about their data;
• delete or return it when you close your account, except records the law requires us to keep.

The data is stored on servers in the United States. You are responsible for having a lawful basis for it and for telling your staff what is recorded. Every guest page shows guests a notice.

You must not use the Service to:

• offer or give a reward, discount or benefit for a review or rating, or make one depend on what a guest says;
• invite only satisfied guests to leave public reviews, or discourage negative reviews;
• write, buy or post reviews, or pressure guests to leave them;
• break the rules of Google, Yelp, Tripadvisor, Facebook or any other platform you link to;
• do anything unlawful, deceptive or harmful, send spam, try to get unauthorised access, or copy, scrape or disrupt the Service.

We may remove content or suspend features that break this section.

You own the content you upload. You give us a limited licence to host, process and display it only to provide the Service. You confirm you have the rights to it, including permission from people who appear in photos you upload.

The Service, its software, designs and branding belong to us or our licensors. You may not copy, modify, resell or reverse engineer them without our written permission.

We may improve or change the Service. We will email you at least 30 days before any price increase or any change to these Terms that materially affects you. It applies from your next renewal after that notice, and you can cancel before it takes effect.

We may pause the Service for non-payment, as described in the Refund & Cancellation Policy. We may also suspend an account used for fraud, one that puts guests' data at risk, or one that breaks section 12. Unless it is urgent, we will tell you first and give you a chance to fix the problem. You can end this agreement at any time by cancelling, and you may ask for a copy of your data when you do.

• The Service is provided as it is. We do not guarantee it will be uninterrupted or error-free.
• To the extent the law allows, we are not liable for indirect or consequential losses, or for lost profits, revenue or goodwill.
• Our total liability for any claim is limited to what you paid us in the 3 months before the claim.
• Nothing in these Terms limits liability for fraud, gross negligence, wilful misconduct, our obligations under the Data Privacy Act, or anything else the law does not allow to be limited.

You will indemnify us against claims by others arising from your content, your breach of section 12, or your breach of the law.

The Service links to platforms we do not control, such as Google, Facebook and Yelp, and uses providers such as PayPal. Their own terms apply, and we are not responsible for their decisions.

Contact us by email, phone or Contact Us in the app. We acknowledge every complaint within 2 business days and aim to resolve it within 15 business days. If you are not satisfied, you may also contact the Department of Trade and Industry.

Philippine law governs these Terms. We will first try to resolve any dispute through section 20; if that fails, it will be decided by the competent courts of the Philippines. Nothing removes rights that the law of your country gives you and that cannot be waived.

We send notices to your account email, so keep it current. You may not transfer this agreement without our consent; we may transfer it together with our business, with notice to you. These Terms, the Refund & Cancellation Policy and the Privacy Policy are the whole agreement between us.

INSTOREREVIEWS DIGITAL MARKETING SERVICES
Sole proprietorship registered with the Department of Trade and Industry, DTI Certificate No. 7345836
Lapu-Lapu City, Cebu 6015, Philippines
Email: info@instorereviews.com · Phone: +63 948 196 4567